What we do and what to expect

What it involves

We start with a consultation, looking at the length, thickness and colour history of your hair. Then we choose the shade — and, for balayage, where the lighter pieces should sit. We use low-ammonia colour and vegan products, and finish with a wash, treatment and blow-dry.

How to prepare

• Bring photos of styles and shades you like.
• Tell us about any previous colour, henna or lightening.
• Allow plenty of time — balayage is our longest service.

When to wait

• Allergy to hair dye ingredients — if you're new to colour, ask us about a skin test.
• Irritated, broken or inflamed scalp.
• Pregnant or breastfeeding — have a chat with us before booking.

What it involves

The handpiece delivers hydrogen-enriched water to the skin while gently lifting away impurities. The treatment combines cleansing, light exfoliation and aftercare chosen for your skin. Beforehand we'll talk briefly about your skin and the products you use.

How to prepare

• Come without make-up if you can.
• Let us know about any medication or skincare treatments, such as retinoids.
• Avoid booking straight after sunbathing or another exfoliating treatment.

When to wait

• Active inflammation, infection or broken skin on the face.
• Recent peels or laser treatments.
• Pregnancy — please check with your GP and with us first.

What it involves

We apply a setting solution to clean brows so the hairs can be brushed into the direction you want and fixed there. We then shape the brows and apply aftercare. The shape is agreed with you before we start.

How to prepare

• Skip tweezing at home before your appointment — it helps us find the right shape.
• Come without brow make-up.
• Tell us about allergies or sensitive skin.

When to wait

• Irritation, inflammation or infection around the eyes.
• Allergy to any of the products.
• Recent treatments around the brows or eyes.

What it involves

We tidy the cuticles, shape and file the nails, then apply a base, colour and top coat, each cured under a lamp. We finish with hand care. You choose the colour on the day.

How to prepare

• If you have gel polish from another salon, mention it when booking so we allow time to remove it.
• Don't cut your cuticles before your appointment.

When to wait

• Fungal or bacterial infections of the nails or hands.
• Inflammation around the nail.
• Damaged nails — we'll suggest an alternative.